Terms of Service

Effective Date: November 25, 2025

Article 1 (Purpose)

These Terms of Service (“Terms”) set forth the rights, obligations, and responsibilities of NAV Design Communications., Ltd. (the “Company”) and the users (“Members”) in relation to the use of the online shopping mall www.popskin.com (the “Site”) operated by the Company.

Article 2 (Definitions)

The terms used herein are defined as follows:

“Site” refers to the virtual online shopping mall provided by the Company through popskin.com, enabling Members to purchase goods and use related services.
“User” refers to a person who has registered as a Member in accordance with these Terms and uses the services provided by the Site. The Site does not permit any non-member use.
“Member” refers to a user who has completed registration by providing personal information and can continuously use the services of the Site.

Article 3 (Posting and Amendment of Terms)

The Company shall post these Terms, the Company name, representative name, business address, telephone number, and email address on the initial page or menu of the Site for user access.
The Company may amend these Terms within the scope permitted by applicable laws of the Republic of Korea.
In the event of any amendment, the Company shall notify Members by specifying the revised content and effective date at least 7 days prior to the effective date. If the amendment is unfavorable to Members, notice shall be provided at least 30 days in advance.
Amended Terms apply only to agreements executed after the effective date unless a Member expressly agrees otherwise.

Article 4 (Provision of Services)

The Company provides the following services:

a. Provision of product information and execution of purchase agreements for skins, hard cases, and other items
b. Payment processing and shipping services
c. Various member-only tools and features including Custom Order Threads and Self-Design Tool
d. Customer support and notices
e. Application (Installation) Service

This is a paid service available by reservation only, and reservations are limited to orders with payment completed.
The installation service fee and reservation procedures shall be separately provided through the Notice board.

Article 5 (Changes and Suspension of Services)

The Company may change products or service details in the event of product unavailability or technical changes.
The Company may temporarily suspend services due to system inspection, failure, or communication interruption, and shall not be liable for resulting damages unless caused by the Company’s willful misconduct or gross negligence.

Article 6 (Membership Registration)

Users shall apply for membership in accordance with the Company’s registration procedures, and registration is completed upon approval by the Company.
The Company may refuse membership or revoke membership if:
a. False information is provided
b. Technical issues prevent proper Member registration
c. Members must promptly update personal information on the Site or notify the Company of any changes.

Article 7 (Withdrawal of Membership and Loss of Qualification)

Members may request withdrawal at any time through the Site, and the Company shall process the withdrawal immediately.
Membership may be restricted or suspended if:
a. False information is registered
b. Payment is delayed or not fulfilled
c. Another person’s information is used unlawfully
d. The Member interferes with the operation of the Service
e. Repeated violations or failure to correct issues within a reasonable period may result in loss of membership.

Article 8 (Notice to Members)

The Company may provide individual notice to Members via the email address or phone number registered by the Member.
For general notices to an unspecified number of Members, posting on the Site notice board may substitute individual notice.

Article 9 (Product Order Process)

Members may place orders on the Site through the following steps:

a. Order pre-designed skins, cases, or other goods
b. Order skins or cases using the Self-Design Tool
c. Order skins or cases through Custom Design service
d. Enter shipping address
e. Make payment
f. Order confirmation

Article 10 (Special Rules for Orders)

1) General Skin/Hard Case Orders

Purchase of finished designs posted on the Site
Available components (front/back/top/keyboard/bottom, etc.) vary by device model

2) Self-Design Tool Orders

Members may upload their own images (jpg/png/gif/svg) or use images provided by the Site to edit and design products.

a. Members bear full responsibility for the copyright and legality of all images uploaded to the Self-Design Tool
b. The Company does not review the resolution or quality of uploaded images and is not liable for print quality reduction due to low resolution, distortion, or editing errors
c. The Company is not liable for any image loss or design errors occurring during the Member’s use of the Self-Design Tool
d. The Company may cancel or delete orders using images deemed socially inappropriate

3) Custom Design Orders

Members may upload images (jpg, png, gif, AI, PSD, EPS, SVG, PDF, ZIP) and provide design instructions, and the Company’s designer will produce a draft accordingly.

a. Allowed design tasks

- Text/image insertion, positioning, minor adjustments and editing
- Image resizing and proportional correction
- Basic edits that do not involve complex graphic work

b. Not allowed

- Creation of new artwork
- Excessively complex graphic work
- Materials clearly infringing copyright or portrait rights

Members shall confirm the design draft and upon clicking “Confirm”, no further revision request may be made, and the order proceeds to payment and production.

The Company shall re-produce products in case of production errors attributable to the Company.
Minor color differences between on-screen RGB preview and printed CMYK output are not considered defects.
If a completed design or photo of a finished product is publicly posted (SNS/community, etc.), a third party may request the same order.

Article 11 (Formation of Contract)

The purchase agreement is concluded at the time payment is completed.
Custom Design and Self-Design Tool orders enter immediate production upon payment and cannot be canceled, returned, or exchanged.
General products containing personalized elements are also subject to the same restrictions.

Article 12 (Payment Methods)

Payments may be made by:

a. Credit card
b. Bank transfer
c. PayPal (for international orders)
d. Any other payment method designated by the Company

Article 13 (Shipping & International Shipping)

1) Domestic Shipping

- Courier: Logen Express
- Basic shipping fee: KRW 3,000
- Free shipping for purchases over KRW 100,000 (Additional charges for remote areas such as Jeju Island apply per courier policy )
- No shipping service on Saturdays, Sundays, or public holidays in Korea

2) International Shipping

- Services: EMS / EMS Premium via Korea Post
- Shipping fees are charged at checkout
- No free international shipping
- Customs duties and taxes are solely the responsibility of the buyer
- Available shipping countries are listed on the Site’s notice page

Article 14 (Exchange, Return & Refund Policy)

Due to the customized nature of skins and hard cases, returns or exchanges for change of mind are not accepted.
Cancellation after payment is strictly not allowed once production has started.
In case of product defects (case damage, cutting error, receiving wrong model), the Company shall re-produce and re-ship the product.

The following are not considered defects:

a. Skin attachment failure caused by the customer
b. Damage due to customer handling or adhesion failure caused by oil or curved surfaces
c. Minor color differences (RGB vs. CMYK)
d. Print quality issues resulting from low-resolution images provided by the customer

Article 15 (Points & Coupons)

Reward points may be granted per product according to the Company’s policy.
The point rate may vary by product and is subject to change.
Coupon and membership tier programs may be introduced in the future.

Article 16 (Personal Data Protection)

Personal data is handled in accordance with the Company’s Privacy Policy.

Article 17 (Obligations of the Company)

The Company shall comply with the law and make reasonable efforts to provide stable services.
The Company shall maintain security measures necessary to protect Members' personal data.

Article 18 (Obligations of Members)

Members shall not:

- Provide false information
- Use another person’s information
- Modify Site information without authorization
- Infringe intellectual property rights of the Company or third parties
- Interfere with Site operation
- Engage in unlawful or inappropriate conduct

Article 19 (Copyright and Image Usage)

All content on the Site is owned by the Company.
Members bear full responsibility for copyrights regarding images uploaded for Self-Design Tool or Custom Design orders.
Designs made public by Members through SNS or other means may be made available for purchase by other customers.

Article 20 (Dispute Resolution)

The Company shall operate a customer support center to address Members’ legitimate complaints.
Both parties shall make good-faith efforts to resolve disputes amicably.

Article 21 (Governing Law & Jurisdiction)

Any dispute arising in connection with the use of the Service shall be governed by the laws of the Republic of Korea.

Jurisdiction shall lie with the court having authority over the Member’s address at the time of filing.
If the address or residence is unclear or the Member resides overseas, jurisdiction shall be determined in accordance with the Korean Code of Civil Procedure.

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